Managed Testing Services
“Helps you Run the Business, Change the Business Optimally”
In an increasingly complex business environment, superior customer satisfaction, efficient service delivery and operational excellence are imperative for enterprises to stay competitive.
IT management teams are focusing their attention on scalable performance and ensuring minimal application downtime to “Run the Business” as usual. From an application quality perspective, this would mean the need to ensure rigorous quality checks to identify and eliminate performance bottlenecks as well as minimise the impact of any new patches or application updates on the production environment. Lack of consistent QA processes and highly skilled teams lead to deterioration of application quality resulting in lower customer satisfaction levels, unhappy customers and eroding market share. Keeping the Lights On (KTLO) though may be a repetitive process, is essential for the survival of a business.
The proliferation of business events like mergers & acquisitions, new technology paradigms (such as social platforms, mobility, and data proliferation) new growth markets etc. are driving enterprises to “Change the Business” continuously to stay competitive in the new competitive map. Enterprises are stretched to adopt newer sophisticated IT systems within short time cycles to get to market faster with differentiated products and services, and expand to newer high-growth geographies. This puts the spotlight firmly on the QA organization, adding tremendous pressure to accelerate the testing cycles for new applications even while ensuring high quality at an optimal cost. All of these also lead to an exponential increase in the complexity of the IT landscape, which becomes unmanageable in the absence of consistent processes and tools.
Managed Testing Services (MTS) powered by business event-based testing model helps enterprises ‘Run the Business’ and ‘Change the Business’ at will, without compromising on the quality of service delivery.